COVID SAFE - Orders are being processed within the normal period of time
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    Professional cork supplier from Portugal

    Customer Service Email Update

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    Emergency announcement

    Emergency announcement

    Dear Friends, 

    As you might have heard, Portugal are now subject to certain restrictions due to the spread of Covid-19.(State of emergency)

    I would like to reassure you first of all that our staff and families are fine.

    However, I must inform you that we have decided to temporarily close work space and showroom and to reduce the employers who work in our offices and warehouse.

    So you can continue your purchases as your orders will be sent as usual 
    but we cannot guarantee that we will be able to follow up on all the requests we usually receive: some answers will be late, some orders could take some more time to be delivered, and some practices will be delayed.

    At the moment, we do not yet know how long this emergency will last.

    What we ask is for you to be patient and understand that the health and wellbeing of our staff is of paramount importance for us.

    We will keep you informed.

    As you know, the virus is now spreading worldwide, and we wish all of you and your families to stay safe and return to normality as soon as possible.

    Best regards,

    MB Cork Team



    Chers amis,

    Comme vous l'avez peut-être entendu, le Portugal est désormais soumis à certaines restrictions en raison de la propagation de Covid-19.

    Je voudrais d'abord vous rassurer sur le fait que notre personnel et nos familles vont bien.

    Cependant, je dois vous informer que nous avons décidé de fermer temporairement le bureau et le magasin MB Cork

    Cela signifie que nous ne pouvons garantir que nous serons en mesure de suivre toutes les demandes que nous recevons habituellement: certaines réponses seront en retard, certaines commandes pourraient prendre plus de temps pour être livrées et certaines pratiques seront retardées.

    Pour le moment, nous ne savons pas encore combien de temps durera cette urgence.

    Ce que nous vous demandons, c'est d'être patient et de comprendre que la santé et le bien-être de notre personnel sont d'une importance capitale pour nous.

    Nous vous tiendrons informé.

    Comme vous le savez, le virus se propage maintenant dans le monde entier et nous souhaitons à vous tous et à vos familles de rester en sécurité et de revenir à la normalité dès que possible.

    Meilleures salutations,

    Équipe MB Cork


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